Remote Worker

No set-up fee
Contact our Product Specialists to find out more

Overview

Working remotely has increased in recent years, with many companies adopting flexible working practices to enable staff to work from home. The Remote Worker Solution is a comprehensive communications package for remote employees. Whether they are working from home, a customer site, or travelling, companies will be able to stay in touch with their employees. With our Remote Worker solution, workers will have access to office facilities; including access to the Internet via a broadband connection, the ability to send and receive faxes electronically and a dedicated voice conference room to host meetings at any time during the day. We are also offering our Indirect Voice service or Carrier Pre Select Voice, helping companies to make significant savings on calls made by their remote workers. THUS’ Remote Working Solution could help your business to reduce costs and increase staff productivity. Click here to download the brochure

Benefits

Competitive tariffs Flexibility for you and your employees, without loss in work productivity. Business-class services for homeworkers. Businesses will benefit from centralised billing, detailing all usage by remote workers. Corporate-level customer services via THUS’ Customer Management Centre. Extensive technical support for all end users. Dial companion service offered with every broadband account, which enables remote working from any site when broadband is not available. Additional remote worker accounts can be added as required. Additional security options for broadband users via fixed IP address management. Fully supported broadband Customer Premises Equipment. The ability to use an Ethernet router over broadband. Solution details For information on our remote working broadband offering, please click here. For information on our voice conferencing offering, please click here. For information on our Indirect Voice offering, please click here. Click here to download the brochure

Pricing

Indirect Voice The standard retail tariffs will be applied to the IDA part of the Remote Worker product. For customers who are already THUS voice customers we will determine the Remote Worker tariff by looking at the combined spend of the workers and company spend. For customers who currently have no voice services from THUS, the tariff will be determined by the combined spend of the remote workers. The voice services will be provided over IDA (or CPS when requested) and the remote worker will access the service by dialling a prefix before the desired number. HomeOffice 2000 The main broadband product is HomeOffice 2000. In cases where the 2Mbps service is unavailable* the customer will receive the next bandwidth, for example, 1Mbps. *Please note that you may not be able to receive the 2Mbps service due to the distance your telephone line is from the BT exchange. If this is the case, you will receive the next available upgrade possible, for example, an upgrade to 1Mbps.*   Remote Worker DSL   Install Modem Rental Home Office 2000 excl modem Please click here for more information Home Office 2000 inc modem   HomeOffice 2000 Volume Discounts Rental 10-49 5% 50-99 5% 100-249 5% 250+ 5%   Day Evening Weekend Voice Conferencing (0871) Please click here for more information Please note the costs referred to in the table above will vary from mobile pricing. Please contact your account manager for details. Anyone calling into a voice conference call from abroad will dial in on an 0870 number. All prices exclude VAT. Click here to download the brochure (PDF -

Support

Broadband Demon HomeOffice gives you peace of mind with its 24/7 email support. To reach one of our technical specialists email helpdesk@demon.net or call 0845 270 3666 (Calls charged at local rates for standard landlines.) IDA/CPS. To reach one of our technical specialists please call 0845 270 3666. Voice Conferencing If you experience a problem with the service, please email us at conferencingsupport@demon.net, 9-5 Mon to Fri. Click here to download the brochure