Dedicated Internet Access provides a cost-effective and high performance connection to the Internet.
Available across Great Britain
Dedicated bandwidth available from 2Mbps to 155Mbps
Uncontended, synchronous connection
Utilises Ethernet, Internet Leased Lines or ATM dependent on distance and/or services required
Pricing is based on site location, bandwidth and levels of resillience required
You can manage your own hosted services helping to improve business productivity
Features
Bandwidth and Protocols
Bandwidths of 2, 4, 6, 8 and 10Mbps on Local Ethernet (delivered over Ethernet over Leased Lines or 10Mbps Ethernet)
Fixed bandwidth of 34, 45 or 155 Mbps on ATM
Fixed bandwidth of 100 or 1000 Mbps on Ethernet
Rate limited bandwidth on the above Ethernet or ATM
1:1 contention
Standards of Service
With stringent Service Levels (measured by availability) between 99.90% and 99.95%, depending upon the delivery method, you can rest assured of the reliability of this service. Standards of Service are backed by our Service Credit regime.
Internet Service Features
Permanent Internet connection*
Registration or re-delegation of up to 3 Domain names
Registration of one or more blocks of IP addresses to RIPE guidelines
Set-up of DNS and mail services with SMTP email addresses
Unrestricted IP traffic, 24 hours a day
24-hour technical support and access line monitoring as standard
Synchronous service with 1:1 contention
* Subject to downtime, outages and maintenance.
Support
With Dedicated Internet Access you have:
24x7 support from a dedicated support team
5 hour fix in the unlikely event of service failure
Guaranteed provisioning times
Online bandwidth utilisation reports as standard
Availability excludes any planned outage/maintenance time.
Network and IP Information
Network and IP information are required when requesting IP addresses. (this is a stipulation of the body that governs IP allocation, RIPE). If you require assistance when requesting IP addresses our product advisors will be glad to help.
Pricing
The costs associated with our Dedicated Internet Access solution are dependent upon a number of factors including:
Site Access
This component connects your site to our national network
It has a one-off installation charge
Circuits
Circuits have a fixed annual rental charge which is dependent on your location and the distance from the THUS network
The annual rental charge is also dependent on the bandwidth and delivery options chosen
Discounts
Discounts are available for 2-5yr term contracts
Please provide us with the following information when requesting a quote:
Site postcode
Site access bandwidth requirements
Required contract term
Multiple quotes can be provided upon request. Our product advisors can help gather this information over the telephone, and we can then provide a quotation for the set-up and monthly fees.
